If you are experiencing problems with your cable, internet, or digital phone service, please contact your provider directly:

• Spectrum | 877-772-2253    
• Breezeline | 888-536-9600

If your complaint is not resolved, please contact the Avon Lake City Council, Public Utilities Board Representative:

Amy Gentry 
agentry@avonlake.org 
216-694-8339

You may also contact the Public Utility Commission of Ohio (PUCO) directly at 1-800-686-7826. A complaint form is available on the PUCO website.